Geoff Chretien VP of Channel Sales, Master Agents at Genesys on the Evolution of Contact Centers

In this episode, Max Clark talks with Genesys VP of Channel Sales, Master Agents, Geoff Chreitien. Geoff shares insights into Genesys’ offering and how Genesys’ customers can leverage digital channels, workforce management and analytics, recording, and ancillary tools to help their businesses run more efficiently.